LABANDBEAR Refund Policy
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at labandbear@yahoo.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at labandbear@yahoo.com
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exceptions / Non-Returnable Items
Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Product Design
The Design of a product may change if suppliers are not able to provide the items or we change the design to make enhancements to the product. We use suppliers from around the world, from time to time slight differences and variations may occur. Please be assured that before any product is shipped it goes through the same quality assurance process to ensure you getting the highest quality of product.
Information
Within the packaging of all LABANDBEAR products we include stickers - We include these for the intended purpose of being used on personal items such as a suitcase, notepad, computer or any other items you believe it would look best. If these stickers are being placed on property that is not owned by you, permission must be granted. If no permission is granted by the owner of that possession/ property please do not place the sticker in this area. LABANDBEAR takes no responsibility in the event a member of the public places a sticker in an area where permission is not granted.
